Privacy policy

Introduction

At Pink Moon Fashion, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit www.pinkmoonfashion.com.

By using our website, you agree to the terms outlined here. We may update this policy periodically, and we encourage you to review it regularly.

Effective Date: 16/02/2025

Information We Collect

To provide you with a smooth and personalized shopping experience, we may collect the following types of information:

  • Personal Details – Name, date of birth, and contact information such as email and phone number.
  • Demographics – Location, preferences, and shopping interests.
  • Additional Data – Feedback, survey responses, and any details relevant to special offers or promotions.

This information is collected only when voluntarily provided by you.

How We Use Your Information

The data we collect is used to enhance our services and improve your shopping experience. Specifically, we may use your information for:

  • Order Processing & Customer Support – Ensuring seamless transactions and assisting with inquiries.
  • Website Enhancement – Analyzing visitor behavior to refine website performance and usability.
  • Marketing & Promotions – Sending updates on new arrivals, discounts, and special offers (only if you opt in).
  • Market Research – Gathering feedback to better understand customer preferences.
  • Personalization – Customizing product recommendations based on your interests.

We do not share, sell, or rent your personal data to third parties unless legally required.

Data Protection & Security

We take security seriously and implement various measures to protect your personal information. Our website uses encryption, secure servers, and other safeguards to prevent unauthorized access, alteration, or disclosure of your data.

Cookies & Tracking Technologies

Cookies are small files that help enhance your browsing experience. They allow us to:

  • Recognize returning customers and remember preferences.
  • Analyze website traffic to improve functionality.
  • Provide personalized recommendations based on your browsing history.

You can modify your browser settings to disable cookies, though some features of our website may not function optimally without them.

Third-Party Links

Our website may contain links to external websites for your convenience. However, we do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing any information.

Managing Your Information

You have control over how your personal information is used:

  • Opt-Out of Marketing – You can unsubscribe from promotional emails at any time.
  • Updating Information – If you believe any data we hold is incorrect, you can request corrections.
  • Requesting Data Access – You may ask for details about the personal information we have collected.

To make any such requests, contact us at support@pinkmoonfashion.com.

International Customers

For customers outside India, different regulations may apply to returns, exchanges, and cancellations. Please refer to our Return & Exchange Policy for more details.

Contact Us

If you have any questions or concerns about this privacy policy, feel free to reach out:

📧 Email: support@pinkmoonfashion.com
📱 WhatsApp: +91 9724768077 (Messages only)

We are here to assist you and ensure a secure and enjoyable shopping experience.