Frequently Asked Questions
We specialize in minimalist, timeless, and sustainable fashion, using ethically sourced materials and ensuring exceptional craftsmanship. Our products are proudly Made in India to support local artisans and eco-friendly practices.
You can shop online through our official website or visit our physical stores:
📍 Store 1: Vastral, Ahmedabad
📍 Store 2: Maninagar, Ahmedabad
We design chic, comfortable, and timeless fashion pieces that complement every lifestyle. Our collections are thoughtfully crafted to provide effortless elegance.
You can place an order online by selecting your favorite pieces and proceeding to checkout. For in-store purchases, visit our Ahmedabad stores for a personalized shopping experience.
We accept:
✔ Credit/Debit Cards
✔ UPI & Digital Wallets
✔ Net Banking
Orders are typically delivered within 5-7 business days. You will receive a tracking link once your order is dispatched.
Currently, we only ship within India, but we are working on expanding globally soon!
Yes! We offer hassle-free returns and exchanges within 7 days of delivery. Items must be unused, in their original packaging, and with tags attached.
Visit our Returns & Exchanges page, fill out the request form, and our team will assist you.
We sincerely apologize for any inconvenience! Please contact our support team within 48 hours of receiving your order with Unboxing Video and photos, and we’ll resolve the issue promptly.
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery.
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📧 Email:support@pinkmoonfashion.com
📱 WhatsApp: +91 9724768077 (Messages only)
🕒 Customer Support Hours: Monday - Saturday | 10 AM - 6 PM